Tablet Stands in Hospitality: Optimizing Guest Experience

It’s that time of year again! The weather is warm, school is out, and people are vacationing for the summer. Travel contributes nearly $6 trillion dollars to the global economy, with July being the most popular travel month worldwide.

In the hospitality industry, travelers value friendly, speedy service, and a seamless, uninterrupted experience. For hotels and other hospitality businesses, having a functional point of sale system and tablet stands are the perfect solution for streamlining business operations, creating a positive first impression for guests, and providing them with a frustration-free experience.

In this blog, you’ll learn ways tablet stands are used in hospitality settings, how to select the right one, and the top options available on the market.

Ways to Use Tablet Stands in Hospitality

Tablet stands have revolutionized hospitality operations, offering versatile solutions to enhance guest experiences. Here are several innovative ways hospitality businesses can leverage tablet stands to optimize service delivery and guest satisfaction:

• Self-Service Check-in Stations: Enable guests to check in independently, reducing wait times.
• Interactive Concierge Services: Provide information on local attractions, dining options, and transportation.
• Ordering and Payment Solutions: Use as mobile POS systems for tableside orders and payments.
• Room Service and Amenities Requests: Allow guests to request services and amenities directly from their rooms.
• Digital Signage and Information Displays: Display event schedules, promotions, and local information in common areas.
• Entertainment and Guest Engagement: Offer access to entertainment options like streaming services and virtual tours.
• Feedback and Guest Surveys: Collect guest feedback and conduct surveys to improve services.

Do you operate a niche or unique hospitality business that utilizes tablets in other ways?

How to Choose the Right Tablet Stand for Your Hospitality Business

Hospitality businesses include hotels, casinos, car rental services, restaurants, nightclubs, cruises, theme parks, museums, airports, and many more. Even though each business has a unique set of needs, there are some universal features to look for.

Tablets mounted on stands can serve multiple purposes, such as providing information and entertainment through interactive displays, allowing self-check-in options, or enabling entertainment services. This enhances guest interaction and satisfaction by offering convenient and accessible features at their fingertips.

Regardless of the brand of device you use, your tablet stand should be able to accommodate it. Don’t get locked into an iPad stand that needs to be completely discarded if you decide to switch to an Android device.

Do you have a robust POS system? Are you still trying to find the right operating system? A universal stand is the ideal solution. Universal stands are designed to hold any tablet with any operating system. In the event you switch systems often, you’ll save big in the long run by not having to change hardware every time.

Tablet stand spotlight: InVue’s CT80: The CT80 lightweight tablet stand can serve as an iPad stand or a holder for any brand of tablet. It can even accommodate tablets in a case. It’s simple plug-and play design means it’s ready to use right out of the box.

Tablets are high-value items that are often at risk of being stolen. In hospitality settings, tablets can be used for self-check-in and other reasons where they may be left unattended. Any potential tablet stand should have a locking feature and be crafted from strong, durable materials to prevent theft.

Tablet stand spotlight: InVue’s CT101: This multipurpose tablet stand, as the name implies, can be used for countless POS applications. Not only that, but it is entirely crafted from metal so it can’t be easily broken. It can be mounted on any drillable surface from countertop to wall displays. For added security, the stand locks to the base using our patented single-key access control technology.

Related Read: How InVue’s CT101 Revolutionized Sixt Netherlands’ Car Rental Process

Keeping store devices charged and ready for the incoming shift is important! Stop employees from fumbling around looking for cables that can be lost or easily damaged with a tablet stand that has integrated charging capability.

Tablet Stand Spotlight: InVue’s NE360: The NE360 is a complete register replacement that can charge not only any connected tablet, but any payment terminal and attached peripheral as well. Because it has USB-A and USB-C ports, it is easily compatible with a wide range of accessories. It’s the ideal choice if you want to get rid of bulky registers and more payments.

Related Read: Transforming the Dutch men’s fashion scene: OFM’s success story with InVue’s NE360

Mobile tablet holders allow staff to quickly access and use POS systems or check-in apps, reducing waiting times for guests. This efficiency enhances service speed, leading to a more seamless and satisfying experience.

Unlike old traditional counter registers, your tablet stand should be able to detach from the base for mobility. With freedom of movement, you can help customers tableside, at the pool, and everywhere in between. You can accept payment, do a quick inventory check, collect customer information, and so much more.

Tablet Stand Spotlight: InVue’s NE150: The NE150 is a compact and portable tablet stand that can definitely level up your hospitality game. It can lock into place on the base for a stationary self-service device, or it can detach to assist a customer anywhere. Because the high-speed data capability you can take orders or accept right at a table or accept payments poolside. The possibilities are endless.

Related Read: Providing a seamless buying process with InVue’s compact mPOS tablet stand

Increase Guest Satisfaction and Streamline Business Operations with InVue

As the hospitality industry gears up for another bustling summer season, the role of POS tablet stands in enhancing service and guest experience is invaluable. At InVue, we have tablet stands and accessories that can handle any task. Are you looking to for new innovative ways to incorporate POS stands into your business? Contact us today.