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OneKEY Ecosystem

One Key for Every Lock in Your Store: The InVue OneKEY Ecosystem

Connect retail security devices, access credentials, and software into one intelligent ecosystem with centralized visibility and control.

Reduce Friction

Eliminate delays caused by physical keys and limited associate access.

Improve Accountability

Track access activity across devices, departments, and stores.

Keep Products Available

Secure merchandise without sacrificing the customer experience.

Most retail stores run on a patchwork of keys – one for the display case, another for the locked cabinet, a different one for the stockroom fixture. When a key goes missing, the whole floor feels it. InVue’s OneKEY ecosystem replaces all of them with a single, associate-specific electronic key that works across every connected display, fixture, cabinet, and lock in the store. Retailers like Best Buy, Walmart, MediaMarkt, and Tractor Supply use it to reduce associate friction, build access accountability, and keep secured merchandise available to customers.

Multiple Ways to Gain Access

1
Electronic OneKEY

A secure, associate-specific electronic key that provides fast, controlled access across connected devices and fixtures throughout the store.

2
OneKEY Mobile App

Turn mobile or store-issued devices into secure digital credentials for faster, more flexible access and store management.

3
Customer Self-Access

Enable authorized customers to securely unlock and interact with merchandise on their own through your retail or loyalty app—or trusted identity partners like CLEAR®—creating faster, lower-friction shopping experiences while maintaining full control and auditability.

4
OnePASS

Integrate secure one-time passes directly into your retail app to give vendors, drivers, or other occasional users temporary access to secured merchandise—without issuing keys or long-term credentials.

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InVue Portal
Retail Insights Beyond Security

Transform store access activity into actionable operational insight. From Loss Prevention and Operations to Visual Merchandising, every team gains visibility into the trends that drive smarter retail decisions.

Loss Prevention

  • Detect unusual access activity before it becomes shrink
  • Track permissions, audit trails, and associate accountability
  • Respond faster with real-time alerts and activity trends

Operations

  • Understand peak activity hours across the store
  • Identify engagement and workflow patterns by associate
  • Spot operational inconsistencies week over week

Visual Merchandising

  • Measure product and device engagement across locations
  • Monitor display health and merchandising execution
  • Understand when and where products receive the most interaction
Valued partnerships, worldwide
Trusted Businesses Trust InVue
See what our customers have to say

 

“Thanks to the InVue technology, the customer can try the product without barriers. Additionally, the OneKEY ecosystem allows us to enable and disable all the devices and locks in the store.”

Read More
MediaMrkt uses OneKEY

“Before we had a key ring with 10 keys and now, we only have one key for all showcases and the alarm system. That is ingenious.”

Read More

“We can easily view inventory we have in store, which allows us to better assist customers in finding the perfect outfit. At the end of the day, we can review the sales revenue and that makes us very happy.”

Read More

 

“Thanks to the InVue technology, the customer can try the product without barriers. Additionally, the OneKEY ecosystem allows us to enable and disable all the devices and locks in the store.”

Read More
MediaMrkt uses OneKEY

“Before we had a key ring with 10 keys and now, we only have one key for all showcases and the alarm system. That is ingenious.”

Read More

“We can easily view inventory we have in store, which allows us to better assist customers in finding the perfect outfit. At the end of the day, we can review the sales revenue and that makes us very happy.”

Read More

 

“Thanks to the InVue technology, the customer can try the product without barriers. Additionally, the OneKEY ecosystem allows us to enable and disable all the devices and locks in the store.”

Read More
MediaMrkt uses OneKEY

“Before we had a key ring with 10 keys and now, we only have one key for all showcases and the alarm system. That is ingenious.”

Read More

“We can easily view inventory we have in store, which allows us to better assist customers in finding the perfect outfit. At the end of the day, we can review the sales revenue and that makes us very happy.”

Read More
Go from many keys to OneKEY

Not sure where to start? We’re here to help. Our team of experts can help you with everything you need.

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FAQs
Is the OneKEY secure?

Yes, the OneKEY provides several layers of security, including Site Defined Codes, which prevent a key from another site/location from being used. Each user can be assigned a pin code to check-out a key, and each OneKEY expires automatically after a configurable amount of time (up to 24 hours).

Yes, the OneKEY provides several layers of security, including Site Defined Codes, which prevent a key from another site/location from being used. Each user can be assigned a pin code to check-out a key, and each OneKEY expires automatically after a configurable amount of time (up to 24 hours). Because each key is assigned to an individual associate, every access event is logged and attributed – giving your LP team a complete audit trail without manual tracking.

How is the OneKEY activated?

There are two ways to activate a OneKEY. In a connected setup, keys are checked out through the OneKEY Manager (OKM), InVue’s access management software, which tracks permissions and usage across the store. For stores running a disconnected setup without software integration, the OneKEY IR Programming Station handles activation as a standalone alternative. Both options support associate-specific key assignment.

How many times can the OneKEY be used on a single battery charge?

Each OneKEY (IR4) will support roughly 350 key presses on a single charge. If the battery on a key is depleted, simply check-out a new key to continue operations and add the original key to the available charging bay.

What happens if a key is lost or stolen?

OneKEY is designed to be active for a period of time (up to 24 hours). If a key is lost or stolen, it will automatically expire and must be re-activated at the Programming Station / OneKEY Manager before it can be used again.

InVue does offer a “LIVE” version of the OneKEY that can be de-activated remotely over a LoraWAN network, allowing the key to be de-activated in real-time, rather than waiting for it to expire.

What is the OneKEY ecosystem?

The OneKEY ecosystem is InVue’s retail access control platform. It replaces multiple physical keys with a single, associate-specific electronic key that works across connected displays, fixtures, cabinets, and smart locks throughout the store. The system includes the electronic key, optional mobile access via the OneKEY Mobile App and OnePASS, and management software that tracks every access event in real time – giving LP, operations, and visual merchandising teams visibility into floor activity.

Does the OneKEY work with existing store fixtures?

Yes. The OneKEY ecosystem is designed to work with a wide range of existing retail fixtures and displays without requiring a full store redesign. Compatible product categories include peg hooks, slatwalls, locked cases, drawers, display stands, locks and more. InVue’s team can assess your current fixture setup and identify the right products for each area of your store.

Can the OneKEY work with a mobile app instead of a physical key?

Yes. The OneKEY Mobile App turns any store-issued mobile device into a secure access credential. Associates use their device to unlock compatible InVue displays and fixtures. OnePASS extends this further, giving vendors, delivery drivers, or temporary users a one-time digital pass for access to secured merchandise without issuing a permanent key assignment. Both options work alongside the physical electronic key.

Additional Info