How a Jewelry Store Simplified Daily Operations While Strengthening Security

For decades, Halldór Ólafsson Úr og Skartgripir has been one of Akureyri, Iceland’s most respected jewelers—a store rooted in craftsmanship, personal service, and genuine expertise. Today, the business is led by Halldór Halldórsson, a trained watchmaker who took over the family trade in 1989, alongside Kristín Petra G., a goldsmith whose workshop was integrated into the store in 2023.

Together, they bring a blend of watchmaking precision and jewelry artistry that defines the store’s reputation: warm, knowledgeable service delivered with care and confidence.

Behind the scenes, however, a familiar challenge was quietly growing—one that many jewelry retailers will recognize immediately.

The Problem: When Keys Start Getting in the Way

As the store expanded over time, so did its display cabinets. Each new cabinet brought a new mechanical lock—and another key to manage.

Before long, daily operations were affected:

• Associates spending time searching for the right key while customers waited
• Service interruptions during busy moments
• The constant worry that a cabinet might be left unlocked
• Stress around lost or misplaced keys
• Different locks working differently, making training and consistency harder

What once worked quietly became a source of daily frustration.

For the owners and staff, the issue wasn’t just security—it was inefficiency. Small delays added up. And managing access became a manual task that demanded constant attention.

This didn’t match the pace, professionalism, or peace of mind expected in a modern jewelry store—especially during peak seasons.

Through a local retail technology partner, Aspire, the store was introduced to InVue and its Smart Access ecosystem—designed specifically to remove key-based friction while strengthening in-store security.

Rather than replacing everything at once, the approach was practical and measured:

• Start with the most frequently accessed cabinets
• Focus on higher-risk jewelry displays
• Address the areas that caused the most daily slowdowns for staff

This staged rollout made the transition easy to manage, cost-effective, and immediately useful—without disrupting operations or adding unnecessary complexity.

The Solution: Smart Locks Built for Jewelry Displays

The store implemented InVue Smart Locks on its core jewelry cabinets, along with the NE150 tablet stand to support assisted selling when needed.

Self-latching smart locks help protect against forgetful moments that can leave merchandise vulnerable. Associates unlock cabinets using OneKEY™, and once closed, the cabinet automatically secures—no extra steps required.

The locks:

• Require no batteries or external power
• Install quickly with no drilling and minimal components
• Adapt to a wide range of glass panel gaps

Maintain a small footprint, keeping displays clean and unobstructed

For cabinets requiring greater flexibility, LIVE Locks offer both key-based and mobile access options. Using NFC, Bluetooth, or secure scanning, associates can unlock merchandise quickly—without local wiring for power or connectivity.

Additional benefits include:

• Mobile app access for added convenience
• Remote unlock capability when flexibility is needed
• Seamless integration into the same access ecosystem

Both lock types are part of the OneKEY ecosystem, allowing every associate to use a single key while access activity is automatically audited and reported by user, location, and department.

Aspire also recommended the NE150 tablet stand, giving staff a secure, charged, and flexible tool for assisted selling. Associates can stay with the customer, explore additional inventory, and showcase complementary pieces right at the display—keeping the interaction natural and uninterrupted.

From installation onward, the experience was smooth and straightforward. The system was easy for staff to adopt, and support from Aspire played a key role.

“Aspire, led by Alastair, has been outstanding. They help solve problems with honest feedback and real expertise. Kristín and I are already planning to expand the InVue smart lock system to additional cabinets.” — Halldór Halldórsson Owners

The Impact: Efficiency and Confidence for Owners and Staff

This transition wasn’t about changing how the store looks.
It was about changing how the store runs.

By removing friction from cabinet access and standardizing security across displays, the impact was immediate and tangible.

• Faster, Smoother Daily Operations: Associates now open cabinets instantly—no searching, no delays, no broken sales momentum.
• Built-In Peace of Mind: Self-locking cabinets eliminate the worry of something being left unlocked during busy moments.
• No More Key Management Stress: Lost keys no longer create risk. Access automatically expires, removing the need to rekey locks or manage security gaps.
• A Better Working Environment: Staff can focus on customers and craftsmanship—not security logistics.
• Built to Scale With the Business: As the store prepared for the Christmas season, additional digital keys were issued so more associates could work confidently during peak traffic. As new cabinets are added, the same locks and access system can be easily extended—keeping operations consistent as the store grows.
• Meeting Customers Where They Are: With the NE150 tablet stand, staff can assist customers anywhere on the sales floor—browsing products, checking details, and supporting the purchase without stepping away or breaking the flow of the interaction.

If you’d like to learn more about the retail security solutions Jewlery store ready, contact InVue today.