InVue Transforms Patient Experience at Apollo Hospitals

Apollo Hospitals is one of the largest private healthcare networks in India, renowned for its highly reliable and multi-specialty services with more than 70 hospitals across the country.

Problem

Apollo Hospitals aimed to deliver the highest level of in-room and check-in experience. As part of their in-room smart automation and check-in processes, iPads needed to be deployed using in-house software. Apollo Hospitals required a secure solution that would provide the right balance between security and user experience when securing the iPads. After evaluating multiple solution providers, Apollo Hospitals chose InVue.

• Aimed to deliver an expedited check-in process and the highest level of service for inpatient care.
• Needed to deploy iPads as part of their in-room smart automation system.
• Required a solution that balanced security with user experience.

Solution:

InVue’s S960 was chosen for its quality, reliability, and aesthetics in displaying iPads. Supported by excellent service from their partner Adtech Systems Ltd., InVue’s solution effectively minimized false alarms, making it ideal for this sensitive setting.

The S960 offered:

• Secure Charging: Ensuring tablets are always charged and ready for use, eliminating the risk of battery-related disruptions.
• Robust Protection: Protecting tablets from physical damage, significantly reducing repair and replacement costs.
• Enhanced Efficiency: Allowing the rental process to remain fully digital, thereby improving operational efficiency and customer satisfaction.

Results:

The installation of the S960 proved to be highly successful. The benefits observed included:

• Enhanced Patient Experience: Successfully implemented OPW and S960 solutions, contributing to a superior in-room smart automation system.
• Reliable Performance: The devices performed reliably, providing the necessary security without compromising the patient experience.
• Satisfied with Service: Apollo Hospitals expressed satisfaction with both the products and the service provided.

“We’ve been using anti-theft devices from InVue – Adtech for our smart room automation systems, and we are satisfied with their products and service. The devices have performed reliably, helping us ensure security. Thank you for your dependable service.” – Team HealthNet Global

For more information on InVue’s case studies or solutions, contact us.