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Transforming the customer experience by providing a mobile point of sale solution for check-in.

Case Studies
Date: Dec 05 2023
Read Time: 1 minute
AIA Tower
AIA Tower: In South Korea, AIA Tower leverages nlobby’s software for a paperless check-in process.
Tablet stand on table with black tablet stand White tablet on black tablet stand
White tablet on black tablet stand in AIA Tower White tablet on black tablet stand in AIA Tower

Situation

Prior to InVue installation, AIA Tower’s front desk associates had been bundling a simple tablet stand with their tablet software solution. The feedback from their users was poor due to no integrated power and a lack of premium appearance.

Solution

nlobby, an InVue reseller, provided AIA Tower with the new NE150 mPOS utilizing nlobby’s intuitive check-in software. For a budget-friendly price, this new InVue mPOS solution has provided AIA Tower with integrated charging, USB 3.0 high-speed data connectivity, and a detachable handle that transitions from a fixed solution to portable handheld for an agile check-in experience.

““My customers [at AIA Tower] like NE150 because of its premium look and feel, and integrated power feature. The counter looks clean and sleek after the NE150 installation. Our front desk staff can also remove the tablet to serve important customers easily.”

— Jaeheon Kim, CEO of nlobby, an InVue reseller and AIA Tower’s software provider

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