Why Customers Love Pay-at-the-Table Point of Sale
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Why customers love pay-at-the-table options

Blog
Date: Jan 22 2024
Read Time: 3 minutes
Man using mPOS Handheld Case to complete payment at a restaurant.
Enhancing Dining with InVue Solutions

Today’s dining trends show customers increasingly seek convenience and efficiency in their dining experiences. Pay-at-the-table options have become a favorite for many, and here’s why:

  • Speed and Efficiency: With InVue’s mobile point-of-sale cases and charging solutions, diners can enjoy a swift and smooth payment process right at their table. This eliminates the wait for a server to bring the bill and process the payment, allowing for a more streamlined dining experience.
  • Empowered Control: Customers appreciate the autonomy that comes with pay-at-the-table solutions. They can review their bills, make payments at their own pace, and even split bills effortlessly.
  • Enhanced Security: InVue’s secure point-of-sale solutions provide peace of mind. Customers can confidently make transactions knowing their financial data is protected—because their credit card never has to leave the table—reducing concerns about credit card skimming or data breaches.
  • Contactless Transactions: the ability to make contactless payments has become more important than ever. InVue’s solutions support various contactless payments, aligning with customer preferences for a safer dining experience.
  • No wallets required: for customers who prefer to use mobile wallet apps on their phones, having pay-at-the-table technology allows them to eliminate a bulk wallet.
What Is in It for Restaurant Owners?

Aside from providing customers the experience they are looking for; restaurant owners can look to gain these benefits from utilizing mobile or pay-at-the-table technologies:

  • Efficient Service: Customers appreciate quick and efficient service. Implementing pay-at-the-table methods can significantly reduce the time taken for payment processing, allowing more diners to be served. This efficiency can lead to more tables being turned. According to Hospitality Technology, increasing the number of table turnovers per shift from three to four can boost a restaurant’s revenue by 20% to 25%.
  • Improved Dining Experience: A streamlined payment process at the end of the meal means uninterrupted customer service, enhancing the overall dining experience. This can positively influence customers’ tipping behavior, as they are more likely to reward excellent service.
  • Trust and Security: Customers value security in their transactions. With their transparent and secure payment process, pay-at-the-table methods can increase customers’ trust, knowing that their payment details are handled safely and with minimal risk of fraud.
  • Reduced Payment Issues: Adopting secure, modern payment methods can decrease the likelihood of payment disputes or errors. This reliability in transactions is something customers look for, ensuring a hassle-free dining experience.
  • Increase Sales: With order and pay at the table options, customers are more likely to purchase appetizers, more drinks, and even desert.

Mix and match any handheld, tablet, payment device, or operating system with integrated charging and communication capabilities.

Mobile Point of Sale for Restaurants and Hospitality

InVue offers a range of products designed to cater to these customer preferences, such as mobile point-of-sale cases and charging solutions. These products not only address the needs of the restaurant industry but also align with what customers love about the modern dining experience: convenience, speed, and security. By implementing InVue’s cutting-edge solutions, restaurants can significantly enhance the dining experience for their customers.

 

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