Partner Spotlight: The Evolution of Peran’s Partnership with InVue in Croatia

Over three decades ago in Croatia, Peran started with seven fashion boutiques, featuring popular brands like Fashion, Replay, Diesel, and Charro. Shoplifting was a big problem, so they looked to Italy for solutions and discovered Sensormatic and TYCO (now JCI). They quickly installed EAS systems (Electronic Article Surveillance) in their stores.

“I didn’t know much about EAS and Sensormatic back then,” the founder, Zeljko Peran shared. But with a relentless entrepreneurial spirit, they began offering these solutions to other retailers. This pivot led to closing their boutiques and diving fully into retail security, partnering with Sensormatic and expanding into anti-burglary, video surveillance, and security alarms—which led them to InVue.

Core Values Driving the Business

From the beginning, Peran saw InVue products as pioneering innovations designed for the 22nd century. Their business is driven by:

• Quality: Ensuring every product and service meets the highest standards.

• Customer Needs: Prioritizing client satisfaction and tailoring solutions to their requirements.

• Professionalism: Employing a team of dedicated, forward-thinking professionals who love their work and are prepared for the future.

Challenges and Adaptations

The retail security sector is fraught with challenges. Initially, establishing relationships with leading telecom operators was a significant hurdle. Recognizing the critical role of the Internet and cellular communication, they leveraged InVue’s solutions to engage major players like A1, Deutsche Telekom, and Telemach.

“After a few years, they became our regular customers,” Peran noted, highlighting the importance of satisfaction and reliable service.

Retail spaces are expanding, requiring advanced security for a wide array of products. InVue’s versatile solutions safeguard everything from laptops to smartwatches.

While no single experience stands out, the consistent, fast, and efficient support from InVue ensures all challenges are promptly addressed. Regular communication and swift problem-solving are key to building enduring customer relationships.

Peran remains optimistic about the future, with a strong belief in InVue’s innovative solutions. Staying abreast of technological advancements, they are well-prepared for upcoming changes in the industry.

The partnership with InVue has been transformative. The loyalty and mutual support between both parties are invaluable. Recent notable projects include:

• Canon Tables: Installation in Split, Varaždin, and Osijek.

• Apcom Tables: Featuring smartphones, smartwatches, laptops, and tablets in Varaždin, Osijek, and Zagreb.

• T-Mobile Showroom: Implementing a wireless solution for mobile phones at T-Mobile headquarters.

This inspiring journey from boutique owner to retail security leader underscores the power of innovation, quality, and strong partnerships. As Peran continues to work with InVue, their commitment to excellence and forward-thinking approach ensures they remain at the forefront of the retail security industry.