Keep your customers well-serviced. Keep your associates well.
“We have used InVue’s OneKEY ecosystem for years to help us improve security and customer service. Recently with the COVID-19 crisis, having OneKEYs in our stores has presented another benefit, which is minimizing health risks to our associates. When everyone has their own key, no one is sharing keys, so there is less health risk of anything being transferred from frequently shared keys.”
— Marko Ocvirek, Trade Marketing, T-Mobile Europe
“InVue solutions help us improve the convenience and quality of our customer service. One of the main advantages is the ability to use OneKEY to operate the entire store.”
“The biggest benefit of the InVue One60 is security and not compromising the customer experience.”
— R Wireless (an Authorized Verizon Retailer)
“We work with InVue because they always offer us the optimal solution for our different merchandise and applications. If needed, these will be further developed and adapted together with us.”
— Thomas Hanft, Deutsche Telekom Privatkunden-Vertrieb GmbH, Innovation and DesignSM
Transform the tablet into a powerful sales tool for Mobile Carriers.
Provides integrated charging of tablet and card reader
Supports any tablet size, manufacturer and operating system
Two USB 2.0 connections support peripherals and data connectivity
“We’ve observed our initial roll out with MicroSigns for 3 months and found 30% same store sales increase, 15% margin increase, and we sold 3,000 new plans in 3 months. MicroSigns was at the heart of our strategy.”
What’s the most important visual merchandising technique for wireless stores?
Wireless stores should make sure their product is easy to find and encourages engagement. For example, when choosing a visual merchandising display for phones, tablets and smartwatches, they should make sure the solution provides a streamlined look and feel that is not distracting.
How can wireless stores provide a great customer experience?
Wireless stores who focus on providing a seamless customer journey will be able to provide their customers with a great experience. To do this, associates should be readily available to help customers with product questions, interaction, and trials. They should avoid products or procedures that would increase customer wait times or otherwise disrupt the flow of engaging the customer when and where they need.
How can wireless retailers keep merchandise secure?
Merchandise security is an integral part of any retail loss prevention strategy. To keep merchandise secure in a wireless store, brands should look for solutions that provide a range of security levels so they can tailor the display to the security needs of any given location. They should also consider how easy their display and security solutions are to defeat. For example, traditional solutions for display, hanging, and shelved merchandise rely on multiple keys to lock and unlock or use a magnetic key that can easily be replicated. Instead, mobile carriers should look for a solution that cannot be easily defeated by thieves and eliminates a common key management challenge.
How can wireless stores reduce customer wait?
Wireless stores must balance their product security with being able to service customers quickly. Merchandise on display such as phones, tablets, smartwatches and hanging merchandise should be easy for associates to access and unlock when needed. To do this, wireless stores should find a solution that resolves their key management challenge which can streamline the time it takes to properly service a customer.
More of what our customers have to say: